General Studio Questions

  • Do you record music at your studio?

    At our studio, we specialize in recording spoken-word content such as podcasts, voiceovers, and other similar audio recordings. While we have the capability and equipment for recording music, it is not a service we offer at this time. Our focus is solely on capturing high-quality, clear, and professional sounding spoken-word recordings. Whether it’s a podcast episode, an audiobook, or a commercial voiceover, our team is dedicated to delivering excellent results to our clients.

  • What are the membership options?
    Our studio offers several membership plans to suit the needs of our clients. These membership plans are designed to provide flexibility and cost-effectiveness. The Starter Membership Plan is perfect for those who only need occasional recording time. Under this plan, clients are entitled to one 2-hour recording session per month. This is an ideal option for those who have limited needs for recording time and want to keep costs low. The Duo Membership Plan is designed for clients who need a bit more recording time. Under this plan, clients are entitled to two 2-hour recording sessions per month. This plan is suitable for those who need to record regularly but still want to keep their costs under control. The Pro Membership Plan is designed for clients who have a heavy recording schedule. Under this plan, clients are entitled to four 2-hour recording sessions per month. This plan is ideal for those who have a high volume of recording needs and want to maximize their time in the studio. Lastly, the All Access Membership Plan is designed for clients who have an ongoing need for recording time. Under this plan, clients are entitled to one recording session per day. This plan is ideal for those who need to record frequently and want the convenience of recording at their own pace. No matter which membership plan a client chooses, our studio provides a professional, reliable, and cost-effective solution for all recording needs.
  • How many studio spaces do you have?

    Our studio is equipped with four state-of-the-art recording spaces to accommodate a range of recording needs and capacities. Each studio is designed with a specific purpose in mind and can handle a different number of guests.

  • Can I tour your studio before recording?

    Yes, you can! You can book here

  • How often do you sanitize the studio?
    At our studio, the health and safety of our clients and staff are a top priority. That is why we take sanitization very seriously and make sure to thoroughly clean and disinfect the studio before each recording session. In addition to regular cleaning, we also provide our clients with various tools and supplies to help maintain a sanitary environment during their recording session. These include disposable masks, sanitary wipes, hand sanitizer, and microphone and headphone covers. By using these tools, our clients can be confident that they are recording in a clean and safe environment. We understand that in these challenging times, taking the necessary precautions to stay healthy is more important than ever. That is why we are committed to providing a clean and safe recording environment for our clients.
  • Are pets allowed?
    At our studio, we understand the important role that service dogs play in the lives of many people. That is why we allow service dogs to accompany their owners into the building and recording studio. Having a service dog with you during your recording session can provide comfort and support, and we are happy to accommodate this. However, we do ask that owners of service dogs take responsibility for cleaning up after their pets. This is both for the comfort of other clients and to maintain the cleanliness and hygiene of the studio. We appreciate our clients’ cooperation in ensuring that the studio is a clean and hygienic environment for everyone. By allowing service dogs and asking that owners pick up after them, we are doing our part to accommodate the needs of all of our clients while still maintaining the health and safety of the studio.
  • Can bring food or drinks?
    At our studio, we understand that recording sessions can be long and demanding, and that having access to food and drinks can help keep you energized and focused. That’s why we allow clients to bring their own food and drinks into the studio. In addition to this, we also have a well-equipped breakroom that is available for all clients to use. This breakroom is equipped with a microwave and a fridge, so you can heat up your meals or store any perishable items during your recording session. We want to make your recording experience as comfortable and stress-free as possible. By allowing you to bring food and drinks into the studio and providing access to a breakroom with basic amenities, we hope to support you in this endeavor. If you have any specific requirements or requests, please don’t hesitate to ask our studio staff.
  • Where do I park?

    We recommend looking for metered parking, notated with green lines on the map below. It’s the most cost-effective and is free on weekdays after 6:00 PM. Please read all parking signs before leaving your vehicle to ensure it’s safely parked within the rules.

  • What comes with my reservation?

    When you book a recording session at our studio, you will have exclusive access to the recording space that you have selected. This includes all of the equipment that you will need to create high-quality recordings, such as mixers, microphones, and video equipment.

    Our studio is equipped with state-of-the-art technology, and all of our equipment is well-maintained and regularly checked to ensure that it is functioning properly. This means that you can focus on your recording session, knowing that you have access to the best tools and technology available.

    We believe that every client should have access to the equipment they need to create their best work. That’s why we make sure that our recording spaces are well-equipped, and why we allow you to use all of the equipment that is included in your booking. Whether you’re recording a podcast, voiceover, or other spoken word-related recording, you can be confident that you will have access to everything you need to create a high-quality product.

  • Will anyone else be in the studio?
    At our studio, we have multiple recording spaces available, which provides you with a range of options to choose from based on your specific needs and preferences. Whether you’re looking for a small, intimate space or a larger room that can accommodate a larger group, we have options to suit your needs. It’s worth noting that, while the recording spaces are private and reserved for client use, there may be times when studio staff will be present in the building. Our staff is always on hand to assist you with any questions or concerns you may have, and to ensure that your recording session runs smoothly. However, their presence in the building will not impact your ability to use the recording space you have booked, and they will do their best to minimize any disruptions to your recording session. In short, we have multiple recording spaces available at our studio, and while there may be times when staff is present in the building, this will not impact your ability to use the recording space you have booked. If you have any questions or concerns about the presence of staff during your recording session, please do not hesitate to ask.
  • What’s the maximum number of guests I can bring to the studio?

    We have limited space in the studio. Please keep guests to a minimum. This is so we do not disturb other podcasters recording. 

  • What’s the size of the studio and each recording space?

    Our studio offers a variety of recording spaces to meet the diverse needs of our clients. Each studio has different dimensions and can accommodate different numbers of people, depending on the specific requirements of your recording session. For example, Studio A is our largest recording room and is designed to comfortably accommodate up to 6 podcasters. This makes it an ideal choice for larger groups who are looking for a spacious, comfortable environment in which to record their podcasts. Studio C and D, on the other hand, are smaller spaces that are best suited for smaller groups of up to 4 podcasters. These rooms are ideal for intimate, focused recording sessions, where a more intimate and personal atmosphere is desired. Finally, Studio B is a multipurpose room that is designed to accommodate up to 2 podcasters. This room is perfect for solo recording sessions, or for small groups who are looking for a more focused and intimate recording experience. Regardless of which studio you choose, our goal is to provide you with a comfortable, well-equipped space in which to record your podcasts, voiceovers, and other spoken word-related recordings. If you have any questions about the specific dimensions of our recording studios, or about which room is best suited to your needs, please do not hesitate to ask.

  • Where are you located?

    Our studio is situated at 1910 Pacific Avenue, Suite 9400, in the heart of Dallas, Texas. Our convenient location can be found on the 9th floor, right next to the elevators, making it easy for you to access our studio and get started on your recording session. Whether you’re a local resident or you’re traveling from out of town, you’ll appreciate the ease and convenience of our location, which is situated in the heart of one of the city’s most vibrant neighborhoods. So if you’re looking for a professional, well-equipped recording studio, look no further than 1910 Pacific Avenue, Suite 9400 in Dallas, TX.

  • Do you have phone stands in the studio?

    Yes, we have desktop phone stands that can be used in each room. 

  • Do you have phone chargers available?
    At our studio, we understand the importance of being able to stay connected and powered up during your recording session. That’s why we provide a range of charging options for your device, including USB-C (for Android devices), Lightning (for iPhones), and MicroUSB chargers. Whether you need to power up your phone, tablet, or other device, you can rely on these chargers to keep your devices fully charged and ready to go at all times. This way, you can focus on delivering your best performance, without worrying about your device running out of power. If you have any questions or concerns about our charging options, please don’t hesitate to ask.
  • Can you edit my audio and video?
    At our studio, we understand that your recording sessions are just the beginning. That’s why we offer professional audio and video editing services to help you take your content to the next level. During the check-out process, you will have the option to choose the level of editing service that you need, whether you’re looking for simple tweaks or more comprehensive post-production. Our team of experienced editors will work closely with you to ensure that your audio and video files are precisely edited to your specifications, resulting in polished, professional-quality content that you’ll be proud to share with your audience. So if you’re looking for top-notch audio and video editing services, look no further than our studio.
  • Can you distribute our podcast to different directories?

    Yes, that is a separate service that we can handle for you. 

  • During the Tour, can I test the equipment?

    Yes, during the tour, you are welcome to try all the equipment and perform test recordings. 

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General Recording Questions

  • Do I need to bring anything such as equipment or software?

    Nope, we have everything you need! Mics, headphones, laptop, and Garageband. 

  • How will I get a copy of my recording?

    At the end of your session, you can export to any of the following formats: MP3, AIFF, WAV, or Apple AAC file in GarageBand. Once exported, you can upload it to your Dropbox, Google Drive, or any cloud storage of your choosing. 

    We can export video and audio for an additional fee. You can choose these options during checkout. 

  • Can I record using my own computer?

    Of course! The mixer has a USB output. As long as you have a female USB port on your computer, you’re good.

    Please make sure to return all cables to their original state. 

  • Will you edit my episode?

    We can provide light editing services that include removing dead air, normalizing volume levels, and adding intro/outros of your choosing. Editing services cost $2 per minute. 

  • Can I record my podcast with video?

    Yes! We have Logitech Mevo cameras that can be used to live-stream your recording in every recording space. 

     

  • Is an audio engineer present during my recording?

    Equipment is always tested before you arrive. A team member will train you on how to use the equipment and software. During your first few recording sessions, a team member will be on standby during your whole session. Once you get the hang of recording, support will be provided via phone, text, or facetime. 

    If you are recording a single paid session, we require an audio/video engineer to be present for an additional fee. 

  • Can I use Audacity instead of Garageband on the studio laptop?

    Yes, it’s installed on the laptop. Simply close out Garageband and open Audacity and make sure the mixer is detected. We can help you through that process. 

  • What kind of mixer do you have?
    • Studio A – Mackie Onyx 12
    • Studio B – No Mixer
    • Studio C – Rodecaster Pro
    • Studio D – Rodecaster Pro
  • What kind of sound board do you have?

    Studio A – We use Soundboard Studio for iOS on an iPad that’s connected directly to the mixer. Here’s the link to the software website Soundboard Studio

    Studio C/D – The Rodecaster Pro has an onboard soundboard. Using Sound Pads

  • How many people can record at once?

    Studio A – 6 Guests

    Studio B – 2 Guests

    Studio C – 4 Guests

    Studio D – 4 Guests

  • Can I have listeners call into my podcast?

    Sure! We have a mixer channel ready that connects to your iPhone or Android phone. 

  • How do you handle remote guests?

    We can connect to your remote guests using Ecamm Live, Zoom, and Riverside. This is a special setup and will require paid studio technician assistance. 

  • What kind of microphones do you use?

    Studio A – Samson Q2U Dynamic Microphones

    Studio B – Shure MV7 Dynamic Microphones

    Studio C – 4x Rode PodMics

    Studio D – 4x Rode PodMics

Single Session Questions

  • What’s the longest session I can book?

    By default, sessions are 2-hours. If you would like a longer session, please contact us via phone or text. 

  • What’s the minimum session duration?

    2-Hours

  • How do I reschedule my session?

    Please call/text (469) 659-6110 or send an email at hello@iamhellostudios.com

  • How do I cancel my recording session?

    Login to your account and click on “Bookings”

    On the right of your screen, you will see your bookings. Click “Cancel” on the booking of your choosing. 

    Canceling 24 hours before your session: You will be refunded the cost of your session in 24-48 hours. Time typically depends on your bank. 

    Canceling within 24 hours of your session: You will receive a credit of the amount paid that can be used at any time in the future.

    You can also call/text (469) 659-6110 or send an email at hello@iamhellostudios.com

Monthly Membership Questions

  • Is there a minimum monthly commitment required?

    There is a 3-month commitment required. After the 3rd month, memberships can be canceled at anytime. 

  • How long can I record per day?
    At our studio, we offer a range of membership options to suit the needs of every recording artist. Our All Access membership provides maximum flexibility, allowing you to schedule one recording session per day, up to 2 hours each. If you prefer, you can also choose from our Starter, Duo, or Pro memberships, which provide a set number of recording sessions per month. Whether you prefer to use all of your recording sessions at once, or spread them out over the course of the month, you’ll have the freedom to record on your own schedule and at your own pace. So no matter what your recording needs are, you can count on our studio to provide the flexibility and support you need to create your best work.
  • Can I reserve the studio to edit my podcast?

    Yes, you can reserve the editing station in Studio B to edit your podcast. 

  • How do I book a recording session?

    Login to your account by clicking on the “My Account”

    After Login click on “Book Services”

    Then, Select the “Podcast Recording Session – Membership”

    On the next page, you will see the below studio calendar: 

    Select the date and time you want to record and click book now. 

    The next page will be where you can confirm and place your order. Please make sure your order total is $0.00 before checking out. 

  • How do I cancel a recording session?

    Login to your account and click on “Bookings”

    On the right of your screen, you will see your bookings. Click “Cancel” on the booking of your choosing. 

  • How do I cancel my membership?

    Please call/text (469) 659-6110 or send an email at hello@iamhellostudios.com

  • Can I move my session?

    The session can be moved by a team member however it’s much easier to book a new reservation and cancel the session you cannot attend. 

  • The system shows a balance due when booking a session.

    Please make sure your Cart is empty before booking a session. 

  • Does the photography room come with the membership?

    Yes! Every rental includes the photography room, which is Studio B. 

  • I have a friend that has a podcast. Can they use my account to record?

    Your friend will need to purchase their own membership. Limit 1 podcast per membership. 

  • How many sessions can I book per month?

    We have multiple membership plans. 

    • Starter – One Session Per Month
    • Duo – Two Sessions Per Month
    • Pro – Four Sessions Per Month
    • All-Access – One Session Per Day
  • What is the membership sign-up fee?

    The startup fee includes the cost to add you into our system and the 1st initial training for how to use the studio

  • Will unused sessions roll over to the next month?

    Sessions do not carryover to the next month. 

Photography Room Questions

  • What kind of lighting is provided?

    We have a Neewer Ring Light Kit:18″/48cm Outer 55W 5500K Dimmable LED Ring Light and Light Stand and GVM Lights. 

     

  • What color backgrounds do you have with your backdrop?

    We have white, black and green screen backgrounds. 

If you have any additional questions please call/text (469) 659-6110 or send an email at hello@iamhellostudios.com