Got Questions? We’ve Got You Covered!

Curious about our studio? We’ve attempted to answer your questions below. If you’re still searching for clarity, feel free to call or text us at 469-659-6110. We’re here to help!

General Studio Questions

While many studios only provide a recording space, we go the extra mile in helping you navigate the entire podcasting journey—from launching and editing to leveling up your show. As a full-service podcast production company, we not only specialize in high-quality recording but also in helping you become a standout podcaster in your niche. Unlike competitors who may treat you as just another file to process, we prioritize building a meaningful relationship with you and guarantee top-notch service.

Our studio focuses exclusively on recording high-quality spoken-word content like podcasts, voiceovers, and audiobooks. While we have the gear for music recording, we currently don’t offer that service. Our dedicated team aims to deliver clear and professional audio results for all your spoken-word projects.

During the studio tour, you’ll get a comprehensive walkthrough of all our recording spaces, lasting approximately 30 minutes. You’ll also have the opportunity to test out our microphones, mixers, and video cameras firsthand. In addition, we’ll go over our various recording and membership plans, and discuss the roadmap for launching your podcast successfully. It’s a great way to get acquainted with what we offer and how we can help elevate your podcasting journey!

Our studio offers four membership plans tailored to fit various recording needs and budgets:

  • Starter Plan: Perfect for occasional use, includes one 2-hour session per month.

  • Duo Plan: Ideal for regular recording with moderate needs, includes two 2-hour sessions per month.

  • Pro Plan: For those with heavy recording schedules, includes four 2-hour sessions per month.

We do have custom pricing for adding different services such as editing, reel creation, distribution, etc. Contact us for custom pricing. 

You’re not just signing up for studio time; you’re joining a supportive community. Our memberships give you direct access to a dedicated team of producers who guide you through every step of your podcasting journey. Have questions about content creation? We’ve got answers. With our team on your side, you’re never alone. Enjoy peace of mind knowing we’re here to help you succeed every step of the way.

Our facility features five specialized recording studios, each tailored for different needs and group sizes. Additionally, we offer a versatile fourth room ideal for interviews and photography. We also provide an editing station where you can polish both audio and video to perfection.

We kindly ask that you leave your pets at home when visiting our podcast studio. While we love animals, their presence could be distracting or disruptive to other podcasters. Additionally, some of our guests may have allergies. Thank you for your understanding and cooperation.

We kindly request that you arrange for childcare prior to your studio session. While we appreciate the enthusiasm and creativity that children bring, their presence in the studio could potentially be distracting for you and other clients. Thank you for your understanding and for helping us maintain a focused recording environment.

Absolutely, feel free to bring food and drinks into the studio to keep your energy up during sessions! We just kindly ask that you clean up any leftovers and dispose of trash appropriately. Also, please take a moment to wipe down any equipment you’ve used before leaving. This helps us maintain a clean and welcoming environment for everyone.

We recommend looking for metered parking, notated with green lines on the map below. It’s the most cost-effective and is free on weekdays after 6:00 PM. Please read all parking signs before leaving your vehicle to ensure it’s safely parked within the rules. You will need to download the following mobile app to use metered parking. https://parkmobile.io/

Due to the cozy dimensions of our podcast studio, we kindly request that you limit the number of guests not participating in your recording. This not only helps us optimize the use of our space, but it also ensures a quiet and focused environment for you and other podcasters who may be recording at the same time.

Our studio features a range of recording spaces to suit various group sizes and needs. Iron and Sapphire room can host up to 6 podcasters and is great for larger groups, while Onyx and Quarts are more intimate, accommodating up to 3 people. Whichever studio you choose, expect a comfortable, well-equipped setting for all your spoken-word projects. Feel free to ask us which room best suits your needs.

Our studio is situated at 1910 Pacific Avenue, Suite 10600, in the heart of Dallas, Texas. Our convenient location can be found on the 10th floor. Whether you’re a local resident or you’re traveling from out of town, you’ll appreciate the ease and convenience of our location, which is situated in the heart of one of the city’s most vibrant neighborhoods. So if you’re looking for a professional, well-equipped recording studio, look no further than 1910 Pacific Avenue, Suite 10600 in Dallas, TX.

Yes, we have desktop phone stands that can be used in each room.

At our studio, we understand the importance of being able to stay connected and powered up during your recording session. That’s why we provide a range of charging options for your device, including USB-C (for Android devices), Lightning (for iPhones), and MicroUSB chargers. Whether you need to power up your phone, tablet, or other device, you can rely on these chargers to keep your devices fully charged and ready to go at all times. This way, you can focus on delivering your best performance, without worrying about your device running out of power. If you have any questions or concerns about our charging options, please don’t hesitate to ask.

At our studio, we understand that your recording sessions are just the beginning. That’s why we offer professional audio and video editing services to help you take your content to the next level. During the check-out process, you will have the option to choose the level of editing service that you need, whether you’re looking for simple tweaks or more comprehensive post-production. Our team of experienced editors will work closely with you to ensure that your audio and video files are precisely edited to your specifications, resulting in polished, professional-quality content that you’ll be proud to share with your audience. So if you’re looking for top-notch audio and video editing services, look no further than our studio.

Ready to get started? Download our app at https://www.iamhellostudios.com/app

Yes, that is a separate service that we can handle for you. Download the app to get started: https://www.iamhellostudios.com/app/

You most certainly can during a tour! Schedule your free tour here

 

General Recording Questions

Nope, we have everything you need. Mics, headphones, laptop, and recording software!

Depending on the service you purchase we export your audio and video to Dropbox and provide a link with download instructions. 

Files are typically sent within 24-hours. If you would like your files immediately, we can upload them to your computer or external hard drive while onsite. 

Of course! All our mixers have a USB output. As long as you have a female USB port on your computer, you’re good.

Please make sure to return all cables to their original state. 

Files by default are sent raw and un-edited. We do provide an assortment of editing services. Please visit this page for more info.

Yes! We have Logitech Mevo 1080p and Sony 4k cameras that can be used to record your podcast. 

Single Recording: If you are recording a single paid session, we require an audio/video engineer to be present for an additional fee. 

Membership: Equipment is always tested before you arrive. A team member will train you on how to use the equipment and software. During your first few recording sessions, a team member will be on standby during your whole session. Once you get the hang of recording, support will be provided via phone, text, or facetime. 

  • Studio A – Zoom L-12
  • Studio B – No Mixer
  • Studio C – Rodecaster Pro
  • Studio D – Rodecaster Pro

Studio A – We use Soundboard Studio for iOS on an iPad that’s connected directly to the mixer. Here’s the link to the software website Soundboard Studio

Studio C/D – The Rodecaster Pro has an onboard soundboard. Using Sound Pads

Studio A – 6 Guests

Studio B – 2 Guests

Studio C – 4 Guests

Studio D – 4 Guests

Sure! We have a mixer channel ready that connects to your iPhone or Android phone in Studio A. In Studio C and D you can connect to the mixer via Bluetooth. 

We can connect to your remote guests using Ecamm Live, Zoom, and Riverside. This is a special setup and will require paid studio technician assistance. 

Studio A – Shure MV7 Dynamic Microphones

Studio C – 4x Rode PodMics

Studio D – 4x Rode PodMics

Single Session Questions

By default, sessions are 1-hour. You can book longer sessions on the app or website. 

All sessions is 1 hour. Your session time starts when you arrive in studio, not when you begin recording. The session time includes arrival, sound check, recording and exporting files. 

Please call/text (469) 659-6110 or send an email at hello@iamhellostudios.com

Login to your account and click on “Bookings”

On the right of your screen, you will see your bookings. Click “Cancel” on the booking of your choosing. 

Canceling 24 hours before your session: You will be refunded the cost of your session in 24-48 hours. Time typically depends on your bank. 

Canceling within 24 hours of your session: You will receive a credit of the amount paid that can be used at any time in the future.

You can also call/text (469) 659-6110 or send an email at hello@iamhellostudios.com

Monthly Membership Questions

There is a 3-month commitment required. After the 3rd month, memberships can be canceled at anytime. 

If you cancel your chosen membership plan within the first 3 months, we will charge you for the remainder of the 3 month term.

Yes, you will be moved to the Community plan for $25 per month.

You can use all your credits in one day or space them out. 

Monthly credits do not rollover to the next month. 

Yes, you can purchase more credits at membership discounted rate.

Yes, we offer the editing station for 0.25 credits.

You can book your session via the app. 

You can cancel your recording session via the app or phone. 

Please call/text (469) 659-6110 or send an email at hello@iamhellostudios.com

You can move your session directly on the app. 

Yes! As long as you have available credits to use.

Once you’re on board:

  • Check your email! A friendly welcome with studio details awaits.
  • We’ll soon reach out in 24 hours to schedule your free in-studio training.You’ll learn the ropes and jump right into creating!

Our credit system allows you to purchase credits that can be redeemed for various services, including studio time, editing, and more. This system offers flexibility, enabling you to use services as needed without being tied to a fixed schedule.

Credits can be purchased through our website or app. Simply log in to your account, navigate to the “Credits” section, and select the package that best suits your needs.

Yes, credits are valid for a specific period, typically six months from the date of purchase. Please refer to the terms and conditions at the time of purchase for exact expiration details.

Credits can be redeemed for a wide range of services, including studio recording sessions, editing, live streaming, and more. Specific services and their corresponding credit requirements are detailed on our pricing page.

Interested in learning more about our studio? We’ve provided answers to common questions below. If you need further information, please don’t hesitate to reach out to us at 469-659-6110 via call or text. We’re here to assist you!