General Studio Questions

  • Do you record music at your studio?

    We do not record music in our studio, only podcasts, voiceovers, and other spoken word-related recordings. 

  • What are the membership options?

    Starter Membership Plan – One 2-hour recording per month

    Duo Membership Plan – Two 2-hour recordings per month

    Pro Membership Plan – Four 2-hour recordings per month

    All Access Membership Plan – One recording per day

  • How many studio spaces do you have?

    We have four recording spaces; Studio A, Studio B, Studio C, and Studio D. Each can handle a different number of guests and are used for different purposes. 

  • Can I tour your studio before recording?

    Yes, you can! You can book here

  • Are pets allowed?

    Service dogs are allowed in the building and studio. But please pick up after them!

  • Can bring food or drinks?

    Yes, you can bring food or drinks to the studio. Also, there’s a microwave and fridge in the breakroom if needed. 

  • Where do I park?

    We recommend looking for metered parking, notated with green lines on the map below. It’s the most cost-effective and is free on weekdays after 6:00 PM. Please read all parking signs before leaving your vehicle to ensure it’s safely parked within the rules.

  • What comes with my reservation?

    You get access to the whole recording suite which includes the podcast recording room, photo room, and reception area. Light refreshments and snacks are also provided. 

  • Are you really open 24-hours?

    Monthly Members or Podcasters that ordered Badge Access Cards can record anytime as long as we are given 24-hours advance notice. 

  • Will anyone else be in the studio?

    Yes, we have multiple rooms in the studio. Although, sometimes staff will be there. 

  • What’s the maximum number of guests I can bring to the studio?

    We have limited space in the studio. Please keep guests to a minimum. This is so we do not disturb other podcasters recording. 

  • What’s the size of the studio and each recording space?

    Each studio has different dimensions. We have one recording room that can handle 6 podcasters comfortably, which is Studio A. Studio C and D can handle 4 podcasters maximum. Studio B is a multipurpose room that can handle 2 podcasters. 

  • Where are you located?

    We are located at 1910 Pacific Avenue, Suite 9400 Dallas, TX 75201 on the 9th floor next to the elevators. 

     

  • Do you have phone stands in the studio?

    Yes, we have desktop phone stands that can be used in each room. 

  • Do you have phone chargers available?

    Yes, we have USB-C (Android), Lightning (iPhone), and MicroUSB chargers available. 

  • How do I rent the photography room?

    The photography backdrop is located in Studio B. The room comes with an existing reservation of Studio A, C, and D.

    If you are not renting another recording space, you must book a recording session by reserving Studio B. 

  • Can you edit my audio and video?

    Yes, we provide audio and video editing. During the check out process, you will have the option to select the level of editing service you need. 

  • Can you distribute our podcast to different directories?

    Yes, that is a separate service that we can handle for you. 

  • During the Tour, can I test the equipment?

    Yes, during the tour, you are welcome to try all the equipment and perform test recordings. 

General Recording Questions

  • Do I need to bring anything such as equipment or software?

    Nope, we have everything you need! Mics, headphones, laptop, and Garageband. 

  • How will I get a copy of my recording?

    At the end of your session, you can export to any of the following formats: MP3, AIFF, WAV, or Apple AAC file in GarageBand. Once exported, you can upload it to your Dropbox, Google Drive, or any cloud storage of your choosing. 

    We can export video and audio for an additional fee. You can choose these options during checkout. 

  • Can I record using my own computer?

    Of course! The mixer has a USB output. As long as you have a female USB port on your computer, you’re good.

    Please make sure to return all cables to their original state. 

  • Will you edit my episode?

    We can provide light editing services that include removing dead air, normalizing volume levels, and adding intro/outros of your choosing. Editing services cost $2 per minute. 

  • Can I record my podcast with video?

    Yes! We have Logitech Mevo cameras that can be used to live-stream your recording in every recording space. 

     

  • Is an audio engineer present during my recording?

    Equipment is always tested before you arrive. A team member will train you on how to use the equipment and software. During your first few recording sessions, a team member will be on standby during your whole session. Once you get the hang of recording, support will be provided via phone, text, or facetime. 

    If you are recording a single paid session, we require an audio/video engineer to be present for an additional fee. 

  • Can I use Audacity instead of Garageband on the studio laptop?

    Yes, it’s installed on the laptop. Simply close out Garageband and open Audacity and make sure the mixer is detected. We can help you through that process. 

  • What kind of mixer do you have?
    • Studio A – Mackie Onyx 12
    • Studio B – No Mixer
    • Studio C – Rodecaster Pro
    • Studio D – Rodecaster Pro
  • What kind of sound board do you have?

    Studio A – We use Soundboard Studio for iOS on an iPad that’s connected directly to the mixer. Here’s the link to the software website Soundboard Studio

    Studio C/D – The Rodecaster Pro has an onboard soundboard. Using Sound Pads

  • How many people can record at once?

    Studio A – 6 Guests

    Studio B – 2 Guests

    Studio C – 4 Guests

    Studio D – 4 Guests

  • Can I have listeners call into my podcast?

    Sure! We have a mixer channel ready that connects to your iPhone or Android phone. 

  • How do you handle remote guests?

    We can connect to your remote guests using Ecamm Live, Zoom, and Riverside. This is a special setup and will require paid studio technician assistance. 

  • What kind of microphones do you use?

    Studio A – Samson Q2U Dynamic Microphones

    Studio B – Shure MV7 Dynamic Microphones

    Studio C – 4x Rode PodMics

    Studio D – 4x Rode PodMics

Single Session Questions

  • What’s the longest session I can book?

    By default, sessions are 2-hours. If you would like a longer session, please contact us via phone or text. 

  • What’s the minimum session duration?

    2-Hours

  • How do I reschedule my session?

    Please call/text (469) 659-6110 or send an email at [email protected]

  • How do I cancel my recording session?

    Login to your account and click on “Bookings”

    On the right of your screen, you will see your bookings. Click “Cancel” on the booking of your choosing. 

    You will be refunded the cost of your session in 24-48 hours. Time typically depends on your bank. 

    You can also call/text (469) 659-6110 or send an email at [email protected]

Monthly Membership Questions

  • Is there a minimum monthly commitment required?

    There is a 3-month commitment required. After the 3rd month, memberships can be canceled at anytime. 

  • How long can I record per day?

    Starter and Pro membership do not have a limit of sessions per day. The All-Access membership plan has a limit of one recording per day. 

  • Can I reserve the studio to edit my podcast?

    Yes, you can reserve the editing station in Studio B to edit your podcast. 

  • How do I book a recording session?

    Login to your account by clicking on the “My Account”

    After Login click on “Book Services”

    Then, Select the “Podcast Recording Session – Membership”

    On the next page, you will see the below studio calendar: 

    Select the date and time you want to record and click book now. 

    The next page will be where you can confirm and place your order. Please make sure your order total is $0.00 before checking out. 

  • How do I cancel a recording session?

    Login to your account and click on “Bookings”

    On the right of your screen, you will see your bookings. Click “Cancel” on the booking of your choosing. 

  • How do I cancel my membership?

    Please call/text (469) 659-6110 or send an email at [email protected]

  • Can I move my session?

    The session can be moved by a team member however it’s much easier to book a new reservation and cancel the session you cannot attend. 

  • The system shows a balance due when booking a session.

    Please make sure your Cart is empty before booking a session. 

  • Does the photography room come with the membership?

    Yes! Every rental includes the photography room, which is Studio B. 

  • I have a friend that has a podcast. Can they use my account to record?

    Your friend will need to purchase their own membership. Limit 1 podcast per membership. 

  • How many sessions can I book per month?

    We have multiple membership plans. 

    • Starter – One Session Per Month
    • Duo – Two Sessions Per Month
    • Pro – Four Sessions Per Month
    • All-Access – One Session Per Day
  • What is the membership sign-up fee?

    The startup fee includes the cost to add you into our system and the 1st initial training for how to use the studio

  • Will unused sessions roll over to the next month?

    Sessions do not carryover to the next month. 

Photography Room Questions

  • What kind of lighting is provided?

    We have a Neewer Ring Light Kit:18″/48cm Outer 55W 5500K Dimmable LED Ring Light and Light Stand and GVM Lights. 

     

  • What color backgrounds do you have with your backdrop?

    Currently, we have white and black grounds. We have a stand-alone green screen background. 

If you have any additional questions please call/text (469) 659-6110 or send an email at [email protected]