At Hello Studios, we’re committed to providing a top-notch recording experience. To ensure we’re fully prepared to serve you with the right team and equipment, we have implemented the following 24-hour booking policy:
Booking Requirements
- Advance Notice: All sessions must be booked at least 24 hours in advance.
- Same-Day Booking: Same-day bookings may be accommodated but will require an additional 1 credit as a convenience fee due to the last-minute preparation required.
Cancellation Policy
- 24-Hour Cancellation Requirement: To retain your session credit, cancellations must be made at least 24 hours in advance of your scheduled session.
- Late Cancellations: If you cancel less than 24 hours before your session, your session credit will be forfeited.
Preparation and Special Requests
- Preparation Time: We require a minimum of 24 hours to ensure your session runs smoothly. This includes organizing the necessary equipment, setting up your preferred recording configuration, and preparing our team to support your needs.
- Special Requests: If you have any specific requirements for your session—such as unique equipment, custom setups, or additional services—please let us know when booking. This will help us ensure everything is ready for your arrival.
Summary of Fees
- Standard Booking: 1 session credit (requires 24-hour notice).
- Same-Day Booking: 2 session credits (due to last-minute preparation).
Thank you for understanding the importance of this policy. It helps us maintain the high-quality experience you expect and deserve. If you have any questions or special requests, don’t hesitate to reach out to our team. We’re here to help make your recording session a success! 🎙️