Hello Studios

How can we help?

Guides, policies, and answers for studio members, podcast clients, and teams.

Popular articles

24-Hour Booking Policy

At Hello Studios, we’re committed to providing a top-notch recording experience. To ensure we’re fully prepared to serve you with the right team and equipment, we have implemented the following 24-hour booking policy: Booking Requirements Advance Notice : All sessions must be booked at least 24 hour

3-Month Commitment Membership Policy

At Hello Studios, we believe in the power of consistency when it comes to podcasting. That’s why we encourage all our members to commit to at least 3 months of their podcasting journey. This initial period is crucial for laying the groundwork for your show and setting yourself up for long-term succe

Behind the Scenes: How We Prepare for Your Podcast Session

At Hello Studios, our mission is to ensure your podcasting experience is seamless, professional, and enjoyable. A lot happens before you step into the studio, as we take every measure to make sure everything is perfect for your session. Here’s a glimpse into what we do to prepare: 1. Studio Cleanlin

Building Your Podcast Team: Solo vs. Co-Hosting and More

Starting a podcast is an exciting journey, but deciding whether to go solo or build a team can set the foundation for your success. Whether you’re flying solo, bringing on a co-host, or assembling a full team, it’s important to figure out who will be part of your podcasting journey right from the st

BYOB and Food Policy

At Hello Studios, we want you to feel comfortable and enjoy your time in the studio. While we allow alcoholic beverages and food during your session, we ask that you follow these guidelines to maintain a clean and safe environment for everyone: Alcoholic Beverages and Food BYOB : You are welcome to

Camera Angles Policy

At Hello Studios, we understand that every podcaster has unique needs when it comes to creating their ideal episode. That’s why we’ve designed our camera angle options to provide flexibility while ensuring quality and convenience. Included with Membership Every membership booking comes with 1 4K cam

A complete set of capabilities to plan, produce, and manage podcasts as ongoing programs—built for consistent delivery, stakeholder review cycles, and operational reliability.

A complete set of capabilities to plan, produce, and manage podcasts as ongoing programs—built for consistent delivery, stakeholder review cycles, and operational reliability.

3-Month Commitment Membership PolicyAt Hello Studios, we believe in the power of consistency when it comes to podcasting. That’s why we encourage all our members to commit to at least 3 months of their podcasting journey. This initial period is crucial for laying the groundwork for your show and setting yourself up for long-term succeCamera Angles PolicyAt Hello Studios, we understand that every podcaster has unique needs when it comes to creating their ideal episode. That’s why we’ve designed our camera angle options to provide flexibility while ensuring quality and convenience. Included with Membership Every membership booking comes with 1 4K camHow to Use Your Studio CreditsOur memberships provide more flexibility for you. If you are not in Dallas or just can’t get into the studio for a month, you can still make the most of your membership by utilizing your credits for other services. We can edit your footage, distribute your episodes, create marketing materials, and mLate Payment PolicyWe understand that life doesn’t always go as planned, and sometimes meeting deadlines can be challenging. At Hello Studios, we aim to approach these situations with understanding and flexibility. If you’re facing difficulties with your payments, we encourage you to reach out so we can explore solutiMembership Cancellation PolicyWe understand that situations change, and you may need to end your membership with Hello Studios. While we’re sad to see you go, we want to make the cancellation process as smooth and transparent as possible. Please review the following guidelines to ensure a seamless transition. Notice Requirement Membership Credit Rollover PolicyWe know how important your credits are to your podcasting journey, and we want to make sure you have every opportunity to use them. Our Membership Credit Rollover Policy is designed to give you flexibility and peace of mind. With credits valid for up to a year and the option to roll over unused credMembership Hold PolicyWe understand that life can be unpredictable, and there may be times when you need to temporarily adjust your membership. To provide flexibility while maintaining your connection to Hello Studios, we offer a solution through our Community Membership Plan . Community Membership Plan Overview For $25 Session Cancellation PolicyAt Hello Studios, we understand that plans can change. Our cancellation policy is designed to ensure fairness while respecting the time and resources we dedicate to preparing for your session. Cancellations Made Within 24 Hours If you cancel within 24 hours of your scheduled session , your session cYour Onboarding ProcessWelcome to Hello Studios! We’re thrilled to have you as part of our podcasting community. To ensure you have the tools, knowledge, and resources to succeed, we’ve created a streamlined onboarding process that covers everything you need to get started. Here’s what you can expect: 1. Membership Starts

A complete set of capabilities to plan, produce, and manage podcasts as ongoing programs—built for consistent delivery, stakeholder review cycles, and operational reliability.

24-Hour Booking PolicyAt Hello Studios, we’re committed to providing a top-notch recording experience. To ensure we’re fully prepared to serve you with the right team and equipment, we have implemented the following 24-hour booking policy: Booking Requirements Advance Notice : All sessions must be booked at least 24 hourBehind the Scenes: How We Prepare for Your Podcast SessionAt Hello Studios, our mission is to ensure your podcasting experience is seamless, professional, and enjoyable. A lot happens before you step into the studio, as we take every measure to make sure everything is perfect for your session. Here’s a glimpse into what we do to prepare: 1. Studio CleanlinBYOB and Food PolicyAt Hello Studios, we want you to feel comfortable and enjoy your time in the studio. While we allow alcoholic beverages and food during your session, we ask that you follow these guidelines to maintain a clean and safe environment for everyone: Alcoholic Beverages and Food BYOB : You are welcome to Can I Book Multiple Studio Spaces at Once?Yes, at Hello Studios, you can book multiple studio spaces simultaneously to accommodate your specific podcasting or recording needs. However, it’s important to note how these bookings impact your credits or additional costs if you’re out of credits. How Multiple Bookings Work Booking Multiple RoomsGuest and Visitors PolicyAt Hello Studios, we aim to provide a professional and distraction-free environment for all podcasters. To maintain this standard, we have established the following guidelines for guests and visitors: Guest Limitations Keep Guests to a Minimum : We recommend limiting guests to only those who are actHow to Book a One-Time Recording SessionWhether you’re launching your first podcast or need a high-quality recording session for a special project, Hello Studios makes booking a one-time recording session easy and hassle-free. Here’s how you can book your session and what you can expect. What’s Included in a One-Time Recording Session? FoHow to Book a Studio Space Using the Hello Studios AppAt Hello Studios, we make it easy for you to book your preferred studio space directly through our app. Whether you’re using your credits or need to pay an overage fee, the process is quick and seamless. Here’s a step-by-step guide: Step 1: Log in to the Hello Studios App Open the Hello Studios app How to Cancel a BookingWe understand that plans can change, and sometimes you may need to cancel a booking. At Hello Studios, we strive to make the cancellation process straightforward. Please review our cancellation policy below to ensure you’re eligible for a credit or monetary refund. Cancellation Policy Eligibility foHow to View and Edit Your BookingsAt Hello Studios, we make it easy to manage your studio bookings directly through our mobile app. Whether you need to review your upcoming sessions or make adjustments, our app gives you full control over your schedule. How to View Your Bookings Follow these steps to see your upcoming and past bookiLate Arrival PolicyAt Hello Studios, we value your time and strive to provide an efficient recording experience for all our members. To ensure fairness and maintain smooth scheduling, we have a strict Late Arrival Policy in place: Arrive On Time It’s important to arrive on time for your recording session to make the mLost and Found Policy: Handling Items Left Behind in the StudioAt Hello Studios, we strive to maintain a clean and organized environment for all members and guests. Items left behind in the studio will be handled according to our Lost and Found Policy to ensure their safekeeping. Lost and Found Policy Guidelines Item Identification and Storage All items left inNo Kids PolicyAt Hello Studios, we understand how challenging it can be to balance your creative pursuits with family responsibilities. However, to maintain a professional, distraction-free, and safe environment for all members and their guests, we have a No Kids Policy in place. Why This Policy Exists Safety FirNo Musical Instruments or Singing PolicyAt Hello Studios, we specialize in podcast production and are equipped to provide an exceptional experience tailored to spoken content. To maintain the focus of our services and ensure the best quality for our clients, we have the following policy in place: No Musical Instruments or Singing Allowed No Pets PolicyAt Hello Studios, we love our furry friends, but to ensure a safe, clean, and professional recording environment, we have a No Pets Policy in place. Why This Policy Exists Allergy Concerns : Some of our members and staff may have allergies or sensitivities to animals, and we want to ensure a comfortRecording Issues PolicyAt Hello Studios, we strive to provide a seamless recording experience with high-quality audio and video. However, we understand that unforeseen issues can occur. To ensure clarity and mutual understanding, the following policy outlines our approach to handling recording issues: Equipment and TechniWhat to Expect During Your RecordingAt Hello Studios, we aim to make your recording experience as smooth and productive as possible. While you’re focused on creating content, we’re working behind the scenes to ensure everything runs seamlessly. Here’s what you can expect during your session: Stay Connected Please keep your cell phone What to Expect When You ArriveWe want your experience at Hello Studios to be smooth, professional, and enjoyable. Arriving 15 minutes in advance gives us time to help you settle in and ensures your session starts right on time. Here’s what you can expect when you arrive: If You Arrive After 5 PM After 5 PM, the building doors arWrapping Up Your Recording SessionYour recording session at Hello Studios doesn’t just end when we press stop. We ensure every detail of the wrap-up process is handled smoothly so you can focus on what’s next. Here’s what happens after your session: Exiting the Studio Gather Your Belongings : Before leaving the studio, please double

A complete set of capabilities to plan, produce, and manage podcasts as ongoing programs—built for consistent delivery, stakeholder review cycles, and operational reliability.

Editing PolicyAt Hello Studios, we strive to deliver exceptional editing services for your podcast and video projects. To ensure clarity and mutual understanding, we’ve outlined the following editing policies: Turnaround Time Standard completion time for edits is 7-10 business days . This timeline begins once allEditing ProcessAt Hello Studios, we believe in transparency and collaboration to bring your creative vision to life. Below is a step-by-step guide to our editing process, designed to ensure nothing is overlooked and the final product exceeds your expectations. Step 1: Purchase Your Editing Service Begin by selectiGuidelines For Your EditorAt Hello Studios, we want to make your podcasting journey as easy as possible. Whether you choose to have our expert team handle your editing or bring in an outside editor, we’ve got you covered. To ensure a smooth editing process, we’ve compiled this quick FAQ guide for outside editors working withHow to Hire a Podcast Editor for Video and AudioPodcasting has evolved beyond just audio— video podcasts are becoming increasingly popular. Whether you’re publishing on YouTube, Spotify, or other platforms , having a well-edited podcast is essential for engaging your audience. But editing can be time-consuming, and not everyone has the skills or Set Up a Multi-Cam Source Sequence in Adobe Premiere ProIf you’re working with multiple camera angles for your podcast or video production, using Adobe Premiere Pro’s Multicam Editing feature can make your editing process significantly more efficient. Step 1: Import Your Media Before you start, make sure all your video and audio files are imported into PSingle Track vs. Multitrack Recording: Which One is Right for Your Podcast?When recording a podcast one of the key decisions you’ll face is whether to record in single track or multitrack. Each method has its own advantages and ideal use cases, so understanding the difference will help you choose the right approach for your project. What is Single Track Recording? Single tWhen to Hire a Podcast Video EditorPodcasting has evolved beyond just audio— video podcasts are now a major part of the industry. Whether you’re posting on YouTube, Spotify Video, or social media , having a well-edited podcast is crucial for audience engagement. But should you edit your podcast yourself or hire a professional editor?Why We Recommend Using Your Mixer Audio as the Main Audio SourceAt Hello Studios, we prioritize high-quality audio production to ensure your podcast sounds professional and polished. Our default recording setup utilizes a mixer as the main audio source , with an aux cable running from the mixer to one of the cameras as a backup audio feed . If multiple cameras a

A complete set of capabilities to plan, produce, and manage podcasts as ongoing programs—built for consistent delivery, stakeholder review cycles, and operational reliability.

File Storage and Retention PolicyAt Hello Studios, we’re committed to providing a seamless experience for all our podcasters, including reliable storage solutions for your recorded files. This policy outlines the structure for file storage and retention to ensure transparency and ease of use for all our clients. File Retention PoliHow to Access and Manage Your Delivered FilesAt Hello Studios, we make sure you have everything you need to manage your podcast and video content with ease. Here’s a step-by-step guide on how to access and make the most of your delivered files. Step 1: Understanding Your Delivered Files Once your project is ready, we’ll notify you via email thHow to Download and Manage Your Files from Your Dropbox FolderAt Hello Studios, we make accessing and managing your files simple and secure. After your recording session, your files will be stored in a dedicated Dropbox folder shared with the email address you provided during registration. This guide will walk you through the steps to download your files and kHow to Download Large Files from the Hello Studios Dropbox FolderDownloading large files from the Hello Studios Dropbox folder requires the right approach to ensure a smooth and efficient download. Below are the best methods to download files without interruptions or issues. 1. Using the Dropbox Web Interface Step-by-Step Guide: Open the Shared Link: Click on thePreparing for Storing Your Podcast FilesPodcasting in high-quality audio and video formats creates large files that require significant storage space. Proper preparation for storing these files is essential to ensure your content remains secure and accessible. This guide will walk you through everything you need to know about storage requUnderstanding Your Dropbox Folder StructureAt Hello Studios, we ensure your podcast files are organized and easily accessible through a structured Dropbox folder. This folder is shared with the email address associated with your account, and it serves as a central hub for all your podcast-related assets. Here’s a breakdown of the folder stru

A complete set of capabilities to plan, produce, and manage podcasts as ongoing programs—built for consistent delivery, stakeholder review cycles, and operational reliability.

How to Add a Payment Method to Your AccountAdding a payment method to your Hello Studios account is quick and easy. You can do this directly through our app, over the phone, or in person. Follow the steps below to ensure your account is set up for seamless transactions. Adding a Payment Method Using the Hello Studios App Log In to the App OpHow to Add or Remove Your Payment MethodManaging your payment information at Hello Studios is simple and can be done directly through our mobile app, over the phone, or in person. Follow the steps below to update your payment details. How to Add a Payment Method Using the Hello Studios App Log In to the App Open the Hello Studios app on yHow to Email or Download an InvoiceAt Hello Studios, accessing your invoices is simple and convenient. Whether you need to email an invoice to yourself or download it for your records, you can do so directly through our app. Additionally, we can assist you over the phone or in person if needed. How to Email or Download an Invoice UsiHow to Remove a Payment MethodManaging your payment methods is simple at Hello Studios. If you need to remove a payment method from your account, follow the steps below. Please note that if it’s time for your billing invoice and there’s no valid payment method on file, you may incur a late fee if the payment does not process sucHow to Review Your Past Due and Upcoming InvoicesAt Hello Studios, we make it easy to keep track of your invoices directly through our app. Whether you need to review past due invoices, upcoming payments, or payment history, our platform is designed to give you full transparency. You can also contact us to review your invoices over the phone or inWhen Will I Be Billed?At Hello Studios, our billing system is designed to provide clarity and simplicity for all members. Here’s what you need to know about when you’ll be charged for your membership and services. Billing Schedule Initial Payment : You will be billed immediately upon signing up for your membership. This